ESIC Services for Employees: IP Number and e-Pehchan

ESIC self-service: current routes for insured persons

Reviewed 16 October 2026. ESIC now provides member services through the ESIC Health Connect app, the Insured Person (IP) portal and UMANG. ESIC’s January 2026 Health Connect manual shows insured persons signing in with their IP number and an OTP, then viewing IP details, benefit entitlement, contribution details, claim status and the e-Pehchan card. UMANG also lists ESIC profile, contribution and benefit information, claim status, e-Pehchan download, centre lookup and grievance services.

Use the app or portal links published by ESIC and install mobile apps only from official app stores. Do not share your IP number, OTP or identity documents with an unverified caller or third-party site.

What you can check online

• IP details and family particulars: Review the information held against your insured-person record and report mismatches through the current ESIC process.
• Contributions and benefit entitlement: Check contribution-period information and the benefit entitlement shown for the relevant period. Eligibility depends on the applicable scheme conditions and the actual record.
• e-Pehchan card: ESIC’s Health Connect manual shows the card-download option in IP Details after selecting the relevant employer code. ESIC and UMANG also document e-Pehchan access. Follow the current app prompts.
• Claim status: Use the claim-status or request-status section in the app or IP portal. If no status appears, keep the acknowledgement and contact ESIC through an official channel.
• Appointments and self check-in: Health Connect supports appointment booking at participating ESI dispensaries and hospitals and provides self check-in steps in the user manual.
• ESI centres and grievances: UMANG lists centre lookup and grievance services. Confirm facility availability and referral requirements with the relevant ESIC office.

Sign in through ESIC Health Connect

1. Install “ESIC Health Connect,” ESIC’s current name for the revamped AAA+ app, from the official Google Play or Apple App Store listing.
2. Select the Insured Person login option and enter the IP number requested by the app.
3. Request the OTP and enter it in the app. ESIC’s January 2026 manual notes a delay after repeated OTP requests; use the app’s current on-screen instructions if a resend is unavailable.
4. Choose the service you need: IP details, benefit entitlement, contribution details, claim status, e-Pehchan card or appointment booking.
5. Save the reference for any request or claim. Check the status through the app or the corresponding portal service.

If you do not know your IP number, ask your employer’s authorised HR or payroll contact to retrieve it from the ESIC record, or contact an ESIC office. The older “Know Your IP Number” walkthrough that asks for a 17-digit employer code, name and date of birth is not a reliable current instruction.

When the app does not show the information you need

Online services depend on the record and the service currently enabled for your account. A missing entry does not by itself prove that you are ineligible or that a contribution was not paid. Compare the app with payslips, employer contribution records and claim acknowledgements, then ask the employer or ESIC office to reconcile any mismatch. For a claim rejection, follow the reason provided and use ESIC’s official grievance or branch-office route.

Benefit eligibility, required evidence and processing time vary by claim and contribution history. Do not rely on an estimated processing window or an assumed document list unless it appears in current ESIC instructions for your claim.

Official resources

• ESIC Health Connect launch circular and insured-person user manual (January 2026)
• UMANG: ESIC services
• ESIC official website

GHR Consultancy can help employers reconcile ESIC records and guide insured persons through the official self-service routes. Contact us for assistance.